website support & maintenance

Web Support, Content Updating & WordPress Software Maintenance

Are you tired of waiting days or even weeks to have your website updated through your current website developer? Get the Web Support and Website Updating you need, when you need it with the web professionals at ProCreative Design Lab!

It’s very important to keep your website updated with fresh, new and vibrant content to keep your customers engaged and interactive with your brand, especially when you’re marketing your business through the web and/or social media networks. We understand that a lot of the time when we design, develop and launch our clients’ websites, even though they want to, they just don’t have the time to do content updating in their websites themselves. We’re happy to help by providing website content updating support within minutes or up to a couple hours of your content update request. Our fee to do content updates to your website on a pay as you go basis is $60hr (1hr min).

Since WordPress is a software platform that is evolving, security fixes and functionality upgrades become available with newly released versions of WordPress as time goes on. This means that once your new WordPress website is launched and live online, there will be periodical updates that will need to be done to the WordPress core software, the theme and the plugins used in your WordPress website on an ongoing basis. Our fee to do software maintenance updating support when updates like these are required for your website on a pay as you go basis is $60hr (1hr min).

We also offer Web Support packages that combine website software updating and website content updating into one, all inclusive service that you can rely on with confidence. When you purchase and activate one of our Web Support packages, you will be certain that your website software will always be up to date and you will feel assured that we’ll be available whenever you need timely updates done to your website’s content or functionality.

Click the title in the toggle box below to view the set Web Support packages we offer. We can also create customized Web Support packages to suit your specific website updating needs if more hours are required annually.

Maintenance Web Support Package
$25mo / $300yr CAD
1 website / billed annually
  • keep WordPress up to date
  • keep theme up to date
  • keep plugins up to date
  • regular backups of the website (every 3 months)
  • 5hrs towards existing page content updating, creation of new (pages – posts – categories) per year *
Basic Web Support Package
$50mo / $600yr CAD
1 website / billed annually
  • keep WordPress up to date
  • keep theme up to date
  • keep plugins up to date
  • regular backups of the website (every 2 months)
  • 10hrs towards existing page content updating, creation of new (pages – posts – categories) per year *
  • install & setup 1 new standard plugin per year *
  • create and publish up to 1 new photo gallery per year (up to 20 images) *
Advanced Web Support Package
$100mo / $1,200yr CAD
1 website / billed annually
  • keep WordPress up to date
  • keep theme up to date
  • keep plugins up to date
  • regular backups of the website (every month)
  • 20hrs towards existing page content updating, creation of new (pages – posts – categories) and/or code customization per year *
  • install & setup 2 new standard/premium plugins per year (does not include cost of plugin purchase) *
  • create and publish up to 2 new photo galleries per year (up to 20 images per gallery) *
Professional Web Support Package
$200mo / $2,400yr CAD
1 website / billed annually
  • keep WordPress up to date
  • keep theme up to date
  • keep plugins up to date
  • regular backups of the website (every week)
  • 40hrs towards existing page content updating, creation of new (pages – posts – categories) and/or code customization per year *
  • install & setup 4 new standard/premium plugins per year (does not include cost of plugin purchase) *
  • create and publish up to 4 new photo galleries per year (up to 20 images per gallery) *

* Does not carry over month to month or year to year

Our Web Support packages provide the best value for clients who require website content updates on an ongoing and consistent basis. The content updating hours included in our Web Support packages are tallied in 15 minute increments as opposed to our pay as you go rate of $60hr with a 1 hour minimum charge.

All fees for website and content services listed in this website are subject to change at any time.